Top 10 Forecasts and Suggestions on Service Outsourcing Industry in China1. About
After the financial crisis, the service outsourcing industry in China has made many achievements but faced challenges as well. On the one hand, the industry grows steadily, while on the other hand, enterprises in the industry have average perform in enterprise scale, delivery ability, international brands etc. Other developing barriers like homogeneous competition, capital chain ruptures, shortage of talents and rising cost still exist.
Therefore, under the guidance of the 12th Five-year Plan, Devott, in light of the status quo of the service outsourcing industry, proposed the 10 forecasts and suggestions from perspectives of the industry, parks, enterprises and contractors in the hope that they can be of references for their development and unite the whole industry for greater development and upgrade.
2. List of 2013 Top 10 Forecasts and Suggestions on the Service Outsourcing Industry in China
| 2013 TOP 10 Forecasts on the Service Outsourcing Industry in China |
| Both Onshore and Offshore Service Outsourcing Markets will Shrink and the Price War will be Increasingly Fierce |
| Investing Foreign Enterprises and Projects will be a Hot Trend, China's Service Outsourcing Enterprises will Carry out the "Going Global" Strategy |
| The Developing Mode of the Service Outsourcing Industry in China will Change |
| Investment and Acquisition in the Service Outsourcing Industry will Still be in Full Swing. Conflicts and Problems will Gradually Arise. |
| The Core Value of the Service Outsourcing Industry will be Achieved by Supporting Innovation rather than Reducing Cost |
| Small is Beautiful - Service Outsourcing Enterprises will Develop in a Professional Way |
| The Cloud Technology Brings about New Delivery Systems and Business Modes |
| Big Date will be Widely Applied in the Service Outsourcing Market |
| BPO Service will Increase more Dramatically and the First Enterprises with BPO Service as the Main Business Area are Expected to Go Public |
| Preferential Policies for the Service Outsourcing will Continue |
| 2013 Suggestions for Service Outsourcing Enterprises in China |
| Added Value comes from Creating Values rather than Squeezing Cost |
| New Profit Points comes from Unveiling Hidden Profit Points rather than Price War |
| Develop Core Competence by focusing on Existing Core Competences rather than Relying on External Environment |
| Service Outsourcing Enterprises should Speed up forming a Larger Scale and Upstream Service Capability to Forge Bigger International Voice |
| Strengthen Risk Resisting Capability of Service Outsourcing Enterprises |
| 2013 Suggestions for Governments in China |
| Adjust Supporting Policies According to Industrial Developing Core Factors to Transform the Current Policy-oriented Industry into a Market-oriented one |
| Transform Developing Ideas of Service Outsourcing Cities and Parks. Upgrade the Industry by "Operating" It |
| Promote Domestic Service Outsourcing Market by "Platforms + Policies" |
| Promote the Service Outsourcing Industry with People, Data and Platform as the Key Factors |
| Build a Mature Financial System for Regional Service Outsourcing under the Guidance of Government |
Contact:
Ivy Sun
Tel: +86-22-66211565
Fax: +86-22-66211568
Email: ivy.sun@devott.com
Elina Zhou
Tel: +86-22-66211566-225
Fax: +86-22--66211568
Email:elina.zhou@devott.com
Angel Zhang
Tel: +86-22-66211566-214
Fax: +86-22-66211568
Email: angel.zhang@devott.com
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